AI platforms by GDS Technology

Put AI to work across your business, with a team that stays on after launch.

GDS Technology sells, deploys and supports AI platforms for marketing, customer service, sales and operations. Each one is set up around how your business works and governed to meet emerging AI regulations and insurer expectations.

  • Setup and integration included
  • AI governance built in
  • Ongoing support and tuning

We support and work with the AI your team already uses

  • ChatGPT
  • Claude
  • Microsoft Copilot
  • Grok
  • Gemini
  • Vendor-reviewed AI providers
  • Human oversight where it matters
  • Aligned to NIST AI RMF & ISO/IEC 42001
  • Set up and supported by GDS Technology

Shadow AI

Do you know which AI tools your staff are using right now?

Most businesses don't. Employees sign up for free AI chatbots, browser extensions and meeting note-takers on their own, and paste in customer records, contracts, financials and source code. That data leaves your control, and you have no record of where it went.

  • Data leaks

    Confidential and customer data typed into public AI tools may be stored, reviewed or used for training.

  • Compliance exposure

    Personal, health or financial data processed by unapproved AI can break privacy and industry rules.

  • Insurance gaps

    Carriers now ask about AI use. Unknown tools mean answers you can't back up, or claims that aren't covered.

  • No audit trail

    Personal accounts and unapproved apps leave no record of what was shared, by whom, or when.

What a Shadow AI assessment covers

  1. DiscoverFind the AI apps, extensions and accounts in use across your business, from ChatGPT, Claude, Microsoft Copilot, Grok and Gemini to the tools nobody approved.
  2. AssessSee what data each tool touches and rank the risk.
  3. GovernApprove safe tools, block risky ones, and roll out a clear AI use policy.
  4. ReportGet a plain-language report you can share with leadership, auditors and your insurer.

Our platforms

One partner for every AI platform you run

Start with one platform or combine several. Each one comes with setup, integration with your existing tools, and ongoing support from GDS Technology.

AI Voice Agent

Answers inbound calls around the clock, qualifies callers, books appointments and hands off to a person when needed.

  • Natural-sounding voices
  • Call transfer and voicemail
  • Transcripts and call summaries
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AI Chat Assistant

A website and messaging assistant trained on your business. It answers questions, captures leads and resolves common requests.

  • Web, SMS and social channels
  • Trained on your documents
  • Live-agent handoff
Request a demo

Workflow Automation

Connects the apps you already use and automates repetitive work such as data entry, follow-ups, approvals and handoffs.

  • Integrates with hundreds of apps
  • AI steps for routing and drafting
  • Alerts when a run fails
Request a demo

AI Sales & CRM

Lead scoring, automated follow-up sequences and pipeline insights, so your reps spend their time on the deals most likely to close.

  • Lead scoring and enrichment
  • Email and SMS sequences
  • Pipeline forecasting
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Document Intelligence

Reads invoices, forms and contracts, pulls out the key fields and sends them into your systems without manual keying.

  • Invoice and form extraction
  • Review queue for edge cases
  • Exports to accounting and ERP
Request a demo

AI Analytics & Reporting

Ask questions in plain English and get answers from your business data, plus dashboards and scheduled reports.

  • Natural-language queries
  • Automated weekly reports
  • Connects to your existing data
Request a demo

AI governance, built in

Powerful AI, with the guardrails regulators and insurers expect

New AI laws are arriving, and insurers now ask about AI on applications and renewals. Every platform we deploy comes with governance: policies, controls, documentation and monitoring, so you can show you're using AI responsibly.

  • Policy & inventory

    An AI use policy and a record of every AI tool in your business, with owners and data types.

  • Controls & oversight

    Human review where it matters, access control, data boundaries and vendor due diligence.

  • Regulatory alignment

    Mapped to NIST AI RMF and ISO/IEC 42001, and ready for the EU AI Act and U.S. state AI laws.

  • Insurance readiness

    Documentation and evidence for cyber-insurance AI questionnaires, renewals and customer security reviews.

How it works

From first demo to live in production

  1. 1

    Live demo

    We show the platforms on use cases like yours and answer your questions as we go.

  2. 2

    Sales meeting & plan

    We review your goals, systems and budget, then put a scoped proposal in front of you.

  3. 3

    Setup & integration

    Our team configures the platform, connects it to your tools and tests it before launch.

  4. 4

    Launch & ongoing service

    We train your staff, monitor results and keep tuning the platform as your business changes.

Service & support

We sell it, and we service it

Buying an AI platform is the easy part. Keeping it accurate, connected and useful is where most projects stall, so GDS Technology stays on as your support partner after launch.

Talk to our team
  • Dedicated implementation

    A named specialist handles setup, data, integrations and testing.

  • Staff training

    Hands-on sessions and documentation so your team uses the platform with confidence.

  • Monitoring & tuning

    We review performance regularly and adjust prompts, flows and settings.

  • Responsive support

    Reach a real person when something needs attention.

  • Governance & compliance

    Policies, controls and documentation aligned to emerging AI regulations and insurer requirements. Learn more

  • One point of contact

    One partner across all your AI platforms, instead of a separate vendor for each.

FAQ

Common questions

What happens in a demo?

A 30-minute live session where we walk through the platforms that fit your goals, using examples close to your business. No preparation needed.

Do the platforms work with the software we already use?

In most cases, yes. We integrate with common CRMs, phone systems, calendars, help desks, accounting tools and databases. Tell us your stack when you book and we'll confirm.

How do you handle AI regulations and insurance requirements?

Governance is part of every deployment. That means an AI use policy, an inventory of AI systems, human oversight where it matters, access and data controls, and documentation aligned to frameworks like NIST AI RMF and ISO/IEC 42001. It's organized so you can answer regulator, insurer and customer questions. See our AI governance approach.

How long does setup take?

Simple deployments can go live in a couple of weeks. Larger, multi-platform projects are scoped and scheduled during the sales meeting.

How is pricing structured?

Pricing depends on the platform, usage and level of service. You'll get a clear proposal after the sales meeting, with no surprises.

What does ongoing service include?

Monitoring, tuning, updates, user support and regular check-ins. The service level is agreed in your proposal.

Get started

Book a demo and a sales meeting

Tell us a little about your business and we'll tailor the demo to it. You can also pick a time on our calendar right now.

Request a demo

Platforms you're interested in