AI for small and mid-sized businesses

Put AI to work in your business, safely, with a team that stays on after launch.

Your staff are already using AI. GDS Technology helps you get real time back from it, with AI connected to the systems you already use, and governed so your data, clients and insurance stay protected.

  • 3-minute scorecard, instant results
  • Locally owned in Norcross, GA
  • MSP Titans 2026 Nationwide finalist

We support and work with the AI your team already uses

  • ChatGPT
  • Claude
  • Microsoft Copilot
  • Grok
  • Gemini
  • Vendor-reviewed AI providers
  • Human oversight where it matters
  • Aligned to NIST AI RMF & ISO/IEC 42001
  • Set up and supported by GDS Technology

Across your business

Where AI pays off first

Every business is different, but the first wins usually come from the same places: repetitive work, information that's hard to find, and handoffs between systems.

Sales and marketing

Research prospects, follow up on time, and publish content that ranks on Google and gets cited by AI assistants.

With Marquee, agency-level marketing for $300/month

Discuss your use case

Finance and admin

Pull data out of invoices and forms, reconcile vendor billing, and find work that never got invoiced.

With document intelligence, workflow automation and revenue-leakage reports

Discuss your use case

Customer experience

Answer calls and chats around the clock, capture every lead, and hand off to a person when it matters.

With AI voice agents and chat assistants

Discuss your use case

Our platforms

One partner for every AI platform you run

Start with one platform or combine several. Each comes with setup, integration with your existing tools, and ongoing support from GDS Technology.

The marketing team you couldn't afford, for $300/month.

See Marquee

Your own AI, working in Autotask. For MSPs on Autotask, open source or hosted by GDS.

See PSARelay

Your AI service-desk teammate for Autotask. For MSPs: it reads every ticket and your team approves. Early access.

See Nexus

Voice, chat, workflows and more

AI voice agents, chat assistants, workflow automation, sales and CRM, and document intelligence.

See all platforms

Shadow AI

Do you know which AI tools your staff are using right now?

Most businesses don't. Employees sign up for free AI chatbots, browser extensions and meeting note-takers on their own, and paste in customer records, contracts, financials and source code. That data leaves your control, and you have no record of where it went.

  • Data leaks

    Confidential and customer data typed into public AI tools may be stored, reviewed or used for training.

  • Compliance exposure

    Personal, health or financial data processed by unapproved AI can break privacy and industry rules.

  • Insurance gaps

    Carriers now ask about AI use. Unknown tools mean answers you can't back up, or claims that aren't covered.

  • Knowledge walks out the door

    Prompts, workflows and know-how built in personal accounts leave with the employee who built them.

  • No audit trail

    Personal accounts and unapproved apps leave no record of what was shared, by whom, or when.

How the AI Risk Assessment finds and fixes shadow AI

  1. DiscoverFind the AI apps, extensions and accounts in use across your business, from ChatGPT, Claude, Microsoft Copilot, Grok and Gemini to the tools nobody approved.
  2. AssessSee what data each tool touches and rank the risk.
  3. GovernApprove safe tools, block risky ones, and roll out a clear AI use policy.
  4. ReportGet a plain-language report you can share with leadership, auditors and your insurer.

AI governance, built in

Powerful AI, with the guardrails regulators and insurers expect

New AI laws are arriving, and insurers now ask about AI on applications and renewals. Every platform we deploy comes with governance: policies, controls, documentation and monitoring, so you can show you're using AI responsibly.

  • Policy & inventory

    An AI use policy and a record of every AI tool in your business, with owners and data types.

  • Controls & oversight

    Human review where it matters, access control, data boundaries and vendor due diligence.

  • Regulatory alignment

    Mapped to NIST AI RMF and ISO/IEC 42001, and ready for the EU AI Act and U.S. state AI laws.

  • Insurance readiness

    Documentation and evidence for cyber-insurance AI questionnaires, renewals and customer security reviews.

Why businesses trust us

Backed by GDS Technology

Every platform on this site is sold, set up and supported by GDS Technology, a managed IT and cybersecurity partner for businesses with 10 to 250 employees.

  • BOMA Georgia
  • National Society of IT Service Providers
  • BICSI Corporate Member
  • Southwest Gwinnett Chamber
  • Midtown Alliance

GDS has been an exceptional partner for me in the commercial real estate market. They have a unique understanding of our needs, and the team is always available to address any issues quickly even if the location is out of state.

Heather O'Toole, Senior Property Manager · Coda Tech Square More client stories
  • Locally owned and operated in Norcross, GA
  • US-based team
  • Microsoft partner and Cloud Solution Provider (CSP)
  • Offices in Norcross, Midtown Atlanta and Indianapolis

Start with the facts, not a sales pitch

Take the free three-minute scorecard, or book a 30-minute demo built around your business. See how we work.