Open-source AI middleware for Autotask PSA

Your own AI, working in Autotask.

PSARelay sits between your team's own AI (Claude, ChatGPT or another assistant) and Autotask. Staff report on and update tickets, time, billing and clients in plain English, each as themselves with role-based permissions. It's open source to run yourself, or GDS Technology hosts it for you.

  • Use your favorite AI chat
  • Per-person permissions
  • Open source, or hosted by GDS

Why MSPs use it

Get more from Autotask, without another app to learn

Your AI, not another dashboard

Work in Autotask from the AI chat your team already uses. Switch assistants any time; PSARelay stays the same.

Your whole team, safely

Everyone works as themselves, limited to what their role allows. Big changes need an OK, and every action is logged.

Find the money, clean the data

Revenue-leakage reports, safe merges and clean-ups, and vendor billing reconciliation on higher plans.

Self-hosted

Free and open source under the Apache-2.0 license.

Free

View on GitHub

Get the full picture at psarelay.com

Features, the open-source project, hosted plans and the PSARelay blog.

PSARelay is an independent, open-source product of GDS Technology. Autotask is a trademark of Kaseya; PSARelay is not affiliated with or endorsed by Kaseya. Conversation examples are illustrative.